Frequently Asked Questions
We hope that our list of frequently asked questions are of help but if your query is not covered, then please do not hesitate to contact us.
Check the label in the shirt for the correct washing temperature and wash either by hand or by machine. Wash dark colours separately using a colour-safe detergent.
Please do not tumble dry or spin. Shirts are best ironed when damp. Dark colours are best ironed from the reverse side. When pressing collars, always iron away from the points to avoid creasing.
We can accept Visa, Mastercard & Amex.
All orders received before 3pm will be shipped on the same day and delivered on the next working day.
Overseas deliveries will take a little longer and may be subject to customs delays. Deliveries to the United States of America generally take between 2-5 business days.
We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by SagePay. Additionally, for your safety and protection, we will confirm that the billing address which you provide, matches the address on file with your credit card company.
We ship world wide.
Please note that UK VAT will only be applied to orders dispatched within the EU.
Your refund will either be issued to the original payment method used to place the order.Please note that it can take up to 10 business days for the refund to appear in your account.